FAQ
FAQ
PRODUCT
What is Nooey?
Nooey is a nourishing (and sinfully tasty) high-protein, artisanal pasta noodle. Ticking all the boxes - keto-friendly, vegan-friendly and low-carb - these noods will soon become your new favourite plant-based pantry staple… trust us.
Containing a healthy dose of omega-3, they’re also an excellent source of protein and prebiotic fibre. Delightfully free from GMO, Dairy, Soy and Egg too! Approved by your mum and belly alike. Win-win!
How is Nooey different?
Favouring premium, local Australian ingredients, Nooey’s definitely dialled up the oh-so-moreish vibes. Aside from the taste and mouthfeel factor, they’re also nutritiously healthy AF - zero artificial colours, flavours, additives, or preservatives. They don’t contain Konjac or almonds either.
Oh, and did we mention that Nooey’s the only pasta noodle enriched with omega-3 and micronutrients & antioxidants and prebiotic fibre for the extra goodness? Yeah… high-fives all around!
PLUS, we’re giving back to Mother Earth by honouring clean food, using biodegradable (certified home compostable) packaging, and minimising our carbon footprint and wastage wherever possible. All that’s left behind are happy bellies and feel-good mealtimes.
What does Nooey taste like?
Great question! Our taste testers have described their Nooey as smooth and deliciously slurpy. Some say they taste like tofu, and some say they taste even BETTER than regular, old school pasta.
Sooooo… we’d love for you to give them a go and let us know what YOU think?
Is Nooey keto-friendly?
Yassssss! Created by a ketogenic dieter for fellow low-carb lovers, Nooey is 100% keto-friendly.
Is Nooey suitable for vegans?
Yep, they sure are! Always thinking of our vegan friends and, thanks to our wonderful team of food scientists, your Nooey are vegan-approved. Phew… and YAY!
They’re also an excellent source of plant-based protein at 21.8g/serve.
Is Nooey suitable for Diabetics?
Yup! We’re proud to say that we have many of our core Nooey fans who have Type 1 Diabetes.
Low carb and low GI, your Nooey will keep you fuller for longer, without spiking your blood glucose levels. Go on, do a happy celebratory dance… you know you want to.
Is Nooey Kosher and/or Halal?
Yep, they sure are.
Is Nooey free from GMO, dairy, soy, nuts and egg?
Yep! Zero zip zilch nada, Nooey is 100% free from GMO, dairy, soy, nuts and eggs - we’ve got you covered!
What is Nooey’s nutritional information?
Is Nooey plant-based?
Nooey is 100% plant-based and vegan-friendly.
What’s Nooey’s shelf life?
With our slow dehydration method, Nooey has an amazing shelf life of 6 months. You’ll also find the best before date on the bottom of your 250g Nooey box.
How and where should I store Nooey?
Once opened, please store your Nooey in an airtight container in a cool and dry space for maximum freshness. You may also store it in the freezer to prolong its freshness and lifespan, especially when the weather is humid, hot or rainy. Please store on the top section of your freezer to avoid crushing them. You may cook your Nooey normally once taken out of the freezer. You won't need to defrost it.
Are there any preservatives in Nooey?
Nooey is a clean label product that is free from preservatives.
How many grams per serving are Nooey nests?
50 grams / 2 ounces per serving or two nests.
Where is Nooey made?
Your Nooey is sustainably made in Australia, with 95% being homegrown ingredients. We’re doing every bit we can to support our local growers and communities.
Is Nooey gluten-free?
Currently, Nooey’s moreish elasticity comes from wheat protein (gluten).
Our original intention with Nooey was to provide a low-carb, nutritious alternative to traditional pasta/noodles, without sacrificing the taste factor. Unfortunately, we don’t have the technology to create an option that is free of dairy, konjac, soy, low carb, AND gluten-free, all at the same time… yet.
But don’t worry - please know that our team is still working hard to create a gluten-free alternative. So, be sure to stay tuned for *fingers crossed* exciting updates in the future. We appreciate your patience.
Does Nooey have the same texture as pasta?
It’s as close as it gets, according to our Nooey fan club! Smooth, thin, slippery and oh-so-moreish.
What type of oil do you use?
Proudly partnering with Australia’s best farmers and growers, we’re here for the long spaghetti-twirlin’ haul. Thanks to our wonderful suppliers, your Nooeys are made using one of the healthiest fats on earth, a premium award-winning cold press natural Extra Virgin Olive Oil from the Limestone Coast of South Australia.
How many carbs per serving?
Perfect for our Keto friends, Nooey only contains 5.7g carbs per serving. For our American friends, 5.7g carbs in Australia means 5.7g NET carbs.
Is Nooey Low GI?
Keeping you satiated for longer, Nooey is low in Glycemic Index.
What are the ingredients?
The main ingredients boosting Nooey's nutritional magic are lupin, wheat protein (gluten), vegetable fibre, extra virgin olive oil, Himalayan pink salt, and flaxseed.
All of which are GMO-free and proudly made with 95% Australian ingredients.
Will you be expanding the Nooey product range?
You bet your happy-dancin’ booty we are! Steaming up the kitchen, we’re constantly experimenting with new shapes, formulations and recipes to keep our growing fan club full and happy.
Be the first to know of Nooey’s latest kitchen inventions by joining our mailing list - no spam ever.
What’s the best cooking time?
Nooey only needs 2-3 minutes of cooking time to achieve that ‘al dente’ texture. Salting is optional.
If you’re planning to double cook your Nooey, reduce the initial cooking time to 1-1.5 minutes before cooking it with the sauce in the pan to maintain its optimal texture. For added slurpiness, turn off the stove and leave your Nooey soaking for an extra 1-2 minutes in the cooking water. Add some of the cooking water to your sauce concoction for a luscious, creamy finish.
What is the allergen status of lupin?
Lupin is a type of legume and may cause an allergic reaction to those who have allergies to peanuts.
What is prebiotic fibre?
Prebiotics are fibres that aren't digestible by your body but can help healthy, good bacteria to flourish in your gut. Happy gut, happy days!
Is prebiotic fibre the same as probiotics?
Probiotics are beneficial bacteria found in certain foods or supplements. Prebiotics are a type of fibre that feeds the friendly bacteria in your digestive system.
How much fibre should I consume each day?
We should be consuming at least 25 - 30g each day. A standard serve of Nooey contains 10.4g of dietary fibre.
Does the lupin make Nooey taste bitter?
Nope! Our specially selected Australian sweet white lupin leaves no bitter aftertaste.
ORDERS & SHIPMENT
Where else can we buy Nooey?
Please check out our stockists here.
What forms of payment do you accept?
We accept payments via Shop Pay, Google Pay, PayPal, Apple Pay and all major credit cards. If you have issues with your preferred payment method then please email us via: hi@nooey.co
Does Nooey offer free shipping?
If you join the Nooey Slurp Squad reward, you can accumulate Slurps (AKA points) to redeem the 'free shipping' reward. From time to time we do offer free shipping promotions.
Is there a Nooey loyalty/referral program?
Yup! It's called the "Nooey Slurp Squad" rewards program. You'll start earning Slurps when you purchase in our store. Join the Slurp Squad by clicking on the button "Earn Slurp Rewards" on the bottom right hand corner of our homepage.
Do you sell internationally?
Yes! You can purchase Nooey via our online shop and have it delivered right to your door. Shipping is calculated at checkout.
How long until I receive my shipment?
Shipment within Australia generally takes about 2-14 days. International standard shipment takes about 2-4 weeks.
What’s your Refund policy?
Please click here to read more.
PACKAGING
Is the packaging biodegradable?
Yes, they are certified home compostable within AUS and EU.
Is Nooey made with sustainability in mind?
100% pro-planet, Nooey uses less water and carbon than animal products. To combat growing global issues around food packaging waste that ends up as landfill, we also use an interior film that is biodegradable (home compostable), and an exterior carton box that is completely recyclable.
SUBSCRIPTIONS
How do subscriptions work?
In line with our ethos of ‘no wastage’, Nooey is manufactured in limited monthly production runs. Saving you money and effort (and #nofomo), a monthly subscription guarantees that you’ll always have Nooey stocked up in your pantry and save up to 10%.
With quarterly and monthly prepaid options available, simply select the subscription plan that best suits you and your cravings! You can choose to cancel your subscription at any time after 3 months but please be mindful that you’ll also lose your VIP spot and will be placed on a waiting list should you wish to re-subscribe.
WHOLESALE
Do you intend to distribute to other countries?
Yes, we do! We’re currently exploring several international distribution partnerships including USA, CAN, UK, EU, UAE and NZ to spread the Nooey love.
Till then, please join our mailing list for the latest updates. If you’re a distributor, please contact us via hi@nooey.co
Do you offer options for retailers and food services?
We’re on a mission to celebrate healthy, tasty and “more please” mealtimes! Please contact us via hi@nooey.co with a brief description of your business and intended use.
FAQ
PRODUCT
What is Nooey?
Nooey is a nourishing (and sinfully tasty) high-protein, artisanal pasta noodle. Ticking all the boxes - keto-friendly, vegan-friendly and low-carb - these noods will soon become your new favourite plant-based pantry staple… trust us.
Containing a healthy dose of omega-3, they’re also an excellent source of protein and prebiotic fibre. Delightfully free from GMO, Dairy, Soy and Egg too! Approved by your mum and belly alike. Win-win!
How is Nooey different?
Favouring premium, local Australian ingredients, Nooey’s definitely dialled up the oh-so-moreish vibes. Aside from the taste and mouthfeel factor, they’re also nutritiously healthy AF - zero artificial colours, flavours, additives, or preservatives. They don’t contain Konjac or almonds either.
Oh, and did we mention that Nooey’s the only pasta noodle enriched with omega-3 and micronutrients & antioxidants and prebiotic fibre for the extra goodness? Yeah… high-fives all around!
PLUS, we’re giving back to Mother Earth by honouring clean food, using biodegradable (certified home compostable) packaging, and minimising our carbon footprint and wastage wherever possible. All that’s left behind are happy bellies and feel-good mealtimes.
What does Nooey taste like?
Great question! Our taste testers have described their Nooey as smooth and deliciously slurpy. Some say they taste like tofu, and some say they taste even BETTER than regular, old school pasta.
Sooooo… we’d love for you to give them a go and let us know what YOU think?
Is Nooey keto-friendly?
Yassssss! Created by a ketogenic dieter for fellow low-carb lovers, Nooey is 100% keto-friendly.
Is Nooey suitable for vegans?
Yep, they sure are! Always thinking of our vegan friends and, thanks to our wonderful team of food scientists, your Nooey are vegan-approved. Phew… and YAY!
They’re also an excellent source of plant-based protein at 21.8g/serve.
Is Nooey suitable for Diabetics?
Yup! We’re proud to say that we have many of our core Nooey fans who have Type 1 Diabetes.
Low carb and low GI, your Nooey will keep you fuller for longer, without spiking your blood glucose levels. Go on, do a happy celebratory dance… you know you want to.
Is Nooey Kosher and/or Halal?
Yep, they sure are.
Is Nooey free from GMO, dairy, soy, nuts and egg?
Yep! Zero zip zilch nada, Nooey is 100% free from GMO, dairy, soy, nuts and eggs - we’ve got you covered!
What is Nooey’s nutritional information?
Is Nooey plant-based?
Nooey is 100% plant-based and vegan-friendly.
What’s Nooey’s shelf life?
With our slow dehydration method, Nooey has an amazing shelf life of 6 months. You’ll also find the best before date on the bottom of your 250g Nooey box.
How and where should I store Nooey?
Once opened, please store your Nooey in an airtight container in a cool and dry space for maximum freshness. You may also store it in the freezer to prolong its freshness and lifespan, especially when the weather is humid, hot or rainy. Please store on the top section of your freezer to avoid crushing them. You may cook your Nooey normally once taken out of the freezer. You won't need to defrost it.
Are there any preservatives in Nooey?
Nooey is a clean label product that is free from preservatives.
How many grams per serving are Nooey nests?
50 grams / 2 ounces per serving or two nests.
Where is Nooey made?
Your Nooey is sustainably made in Australia, with 95% being homegrown ingredients. We’re doing every bit we can to support our local growers and communities.
Is Nooey gluten-free?
Currently, Nooey’s moreish elasticity comes from wheat protein (gluten).
Our original intention with Nooey was to provide a low-carb, nutritious alternative to traditional pasta/noodles, without sacrificing the taste factor. Unfortunately, we don’t have the technology to create an option that is free of dairy, konjac, soy, low carb, AND gluten-free, all at the same time… yet.
But don’t worry - please know that our team is still working hard to create a gluten-free alternative. So, be sure to stay tuned for *fingers crossed* exciting updates in the future. We appreciate your patience.
Does Nooey have the same texture as pasta?
It’s as close as it gets, according to our Nooey fan club! Smooth, thin, slippery and oh-so-moreish.
What type of oil do you use?
Proudly partnering with Australia’s best farmers and growers, we’re here for the long spaghetti-twirlin’ haul. Thanks to our wonderful suppliers, your Nooeys are made using one of the healthiest fats on earth, a premium award-winning cold press natural Extra Virgin Olive Oil from the Limestone Coast of South Australia.
How many carbs per serving?
Perfect for our Keto friends, Nooey only contains 5.7g carbs per serving. For our American friends, 5.7g carbs in Australia means 5.7g NET carbs.
Is Nooey Low GI?
Keeping you satiated for longer, Nooey is low in Glycemic Index.
What are the ingredients?
The main ingredients boosting Nooey's nutritional magic are lupin, wheat protein (gluten), vegetable fibre, extra virgin olive oil, Himalayan pink salt, and flaxseed.
All of which are GMO-free and proudly made with 95% Australian ingredients.
Will you be expanding the Nooey product range?
You bet your happy-dancin’ booty we are! Steaming up the kitchen, we’re constantly experimenting with new shapes, formulations and recipes to keep our growing fan club full and happy.
Be the first to know of Nooey’s latest kitchen inventions by joining our mailing list - no spam ever.
What’s the best cooking time?
Nooey only needs 2-3 minutes of cooking time to achieve that ‘al dente’ texture. Salting is optional.
If you’re planning to double cook your Nooey, reduce the initial cooking time to 1-1.5 minutes before cooking it with the sauce in the pan to maintain its optimal texture. For added slurpiness, turn off the stove and leave your Nooey soaking for an extra 1-2 minutes in the cooking water. Add some of the cooking water to your sauce concoction for a luscious, creamy finish.
What is the allergen status of lupin?
Lupin is a type of legume and may cause an allergic reaction to those who have allergies to peanuts.
What is prebiotic fibre?
Prebiotics are fibres that aren't digestible by your body but can help healthy, good bacteria to flourish in your gut. Happy gut, happy days!
Is prebiotic fibre the same as probiotics?
Probiotics are beneficial bacteria found in certain foods or supplements. Prebiotics are a type of fibre that feeds the friendly bacteria in your digestive system.
How much fibre should I consume each day?
We should be consuming at least 25 - 30g each day. A standard serve of Nooey contains 10.4g of dietary fibre.
Does the lupin make Nooey taste bitter?
Nope! Our specially selected Australian sweet white lupin leaves no bitter aftertaste.
ORDERS & SHIPMENT
Where else can we buy Nooey?
Please check out our stockists here.
What forms of payment do you accept?
We accept payments via Shop Pay, Google Pay, PayPal, Apple Pay and all major credit cards. If you have issues with your preferred payment method then please email us via: hi@nooey.co
Does Nooey offer free shipping?
If you join the Nooey Slurp Squad reward, you can accumulate Slurps (AKA points) to redeem the 'free shipping' reward. From time to time we do offer free shipping promotions.
Is there a Nooey loyalty/referral program?
Yup! It's called the "Nooey Slurp Squad" rewards program. You'll start earning Slurps when you purchase in our store. Join the Slurp Squad by clicking on the button "Earn Slurp Rewards" on the bottom right hand corner of our homepage.
Do you sell internationally?
Yes! You can purchase Nooey via our online shop and have it delivered right to your door. Shipping is calculated at checkout.
How long until I receive my shipment?
Shipment within Australia generally takes about 2-14 days. International standard shipment takes about 2-4 weeks.
What’s your Refund policy?
Please click here to read more.
PACKAGING
Is the packaging biodegradable?
Yes, they are certified home compostable within AUS and EU.
Is Nooey made with sustainability in mind?
100% pro-planet, Nooey uses less water and carbon than animal products. To combat growing global issues around food packaging waste that ends up as landfill, we also use an interior film that is biodegradable (home compostable), and an exterior carton box that is completely recyclable.
SUBSCRIPTIONS
How do subscriptions work?
In line with our ethos of ‘no wastage’, Nooey is manufactured in limited monthly production runs. Saving you money and effort (and #nofomo), a monthly subscription guarantees that you’ll always have Nooey stocked up in your pantry and save up to 10%.
With quarterly and monthly prepaid options available, simply select the subscription plan that best suits you and your cravings! You can choose to cancel your subscription at any time after 3 months but please be mindful that you’ll also lose your VIP spot and will be placed on a waiting list should you wish to re-subscribe.
WHOLESALE
Do you intend to distribute to other countries?
Yes, we do! We’re currently exploring several international distribution partnerships including USA, CAN, UK, EU, UAE and NZ to spread the Nooey love.
Till then, please join our mailing list for the latest updates. If you’re a distributor, please contact us via hi@nooey.co
Do you offer options for retailers and food services?
We’re on a mission to celebrate healthy, tasty and “more please” mealtimes! Please contact us via hi@nooey.co with a brief description of your business and intended use.